Your trusted advisers, guides, and technical experts
supporting the Intapp Platform:




Operations & Finance











(MS Teams) 

Documents (SharePoint)

Client Collaboration

CRM (DealCloud)

Enterprise Relationship Management

Experience Management

Integration Services and Workflow Automation

We Only Implement Intapp. Which makes us an ideal partner for your Intapp service and training needs.

We live and breathe Intapp. It’s at the core of everything we do. Our team is staffed by experts, most whom have previously worked at Intapp — we are familiar faces, ready to reconnect with and support you.

Our team has a deep understanding of the broad range of Intapp products and technologies. (In fact, we’ve designed and built a few of them…) 

And we have direct relationships with the teams still building and supporting them, so we’re well-versed in product roadmaps, bug fixes, and best practices.

We are a boutique, offering tailored services and a high level of touch and interaction. But we also work at volume and scale — with 700 Intapp projects under our belt. Along the way, we’ve built our own custom software tools to speed and streamline project management, deployment, and QA/testing.

We’re ready to put our experience to work for you.

Clouds Ahead

With new Intapp software now cloud-only, wise firms are making migration plans and laying necessary technical groundwork.

No matter your migration plans or timeline, Inflection can help shorten the way.

We are the Worldwide Walls Expert

Whether you’re looking to implement Walls, upgrade an existing system or understand the best ways to adopt and configure its more sophisticated information security models, we offer unique perspective and expertise.
We’ve deployed Intapp Walls at over one hundred firms and have built proprietary tools and real-world understanding that enable us to scope and execute these projects with unmatched precision and efficiency.

Our Walls Services

  • Implementations, Upgrades & Module Adds
  • Express Upgrade​​
  • Best Practices Consulting
  • Process Review to Identify Automation Opportunities
  • Compliguard Protect Migratio​ns
  • Customized Training (Live, Remote or eLearning)
  • Renumbering Projects / Mergers

Connecting Content, Collaboration & Compliance

We’re actively engaged in supporting firms adopting Intapp Content and Collaboration, particularly to address Microsoft Teams + Intapp Walls integrationGiven Intapp’s track record, we know that these solutions are soon to be industry standards, and we’re ready to help you adopt the best of breed.

Myka Hopgood shares her experience in introducing Microsoft Teams for collaboration at Dykema. Using Intapp Workspaces — and InflectionIT — the firm has been able to integrate Teams with NetDocuments and take advantage of other Microsoft365 features – while staying in compliance with its information governance policies and protecting client information. Read the full interview and case study:

We’re actively engaged in supporting firms adopting Intapp Workspaces, particularly to address Microsoft Teams + Intapp Walls integration. This video— Securing Microsoft Teams with Intapp Walls (8 mins) — highlights how our integration works in practice:

Intake is In Our Blood

(Conflicts Too)

Inflection IT has extensive experience executing both the business process and technical requirements of Intapp Intake and Conflicts implementations and upgrades.

Whether you’re interested in scoping a brand new initiative or updating an existing workflow or process, we’re ready to support you. We also offer tailored end-user and administrator training.

And we are cloud experts — we supported the earliest cloud implementations and have significant expertise in navigating options and opportunities that path offers (including deep experience with Intapp’s REST APIs).

Our Intake & Conflicts Services

  • Collaborative Workflow Development
  • Open Conflicts Implementation
  • Open Intake Implementation
  • Workflow & Form Development

We (Work)Flow, Integrate & IIS / Boomi

We know your systems, we know your data. Whether you’re looking to make workflow work better, or integrate data across systems, we can help. We also offer expert training to help develop in-house skills.

Our Workflow Services

  • Collaborative Workflow Development
  • Use Case Focused Flow Development
  • Open Conflicts Implementation
  • Open Intake Implementation
  • Workflow & Form Development

Our Integration Services

  • Collaborative Integration Development (CID)
  • Purpose Built Integration Development
  • Integrate Admin and Developer Training
  • SmartLink (eCounsel) Integration Support

Taming Time

(Cloud, On-premises & Migrations)

Until AFAs eat the world (and even after), tracking time will remain critical to the effective operation and management of every law firm. We help firms deploy the Intapp Time offering (on premises or in the cloud) and migrate from legacy tools.

Our Time Services

  • Time Entry and Time Capture upgrades
  • Additional Time Capture module implementation
  • Migration of existing Time Capture modules
  • Customization integrations

Perfecting Pricing

We were instrumental in supporting the early success of Intapp Pricing in the market. This solution enables law firms to scope, price, budget, resource, and monitor client engagements with greater accuracy and visibility.

But taking advantage of the powerful AI-powered modeling  and planning capabilities the tool offers, requires intelligent data integration among key business systems — and that’s where Inflection IT offers unique perspective and skill.


Enhancing Experience

Efficiently capturing and surfacing the collective experience of your firm can enable more effective business development and client service. Intapp Experience enables this at scale, putting the relevant information at the fingertips of the right people.

Inflection has deep understand of Intapp Experience and how to implement the technology effectively, integrate critical internal data sources and streams, and support adoption in complex, real-world law firm environments.

Commanding CRM

Intapp CRM software helps marketing and business development teams develop persuasive pitches, execute effective campaigns, and track the ROI of your collective team’s efforts to win new engagement and nurture existing client relationships.

We can help you navigate the most effective strategies to implement, integrate and see true ROI with Intapp CRM solutions.