CASE STUDY: Dykema on the Journey to Microsoft Teams Success with Intapp and Inflection IT

In her role at Dykema, Myka Hopgood is responsible for knowledge management and innovation, research, records and information governance, and technical training. She finds the field of innovation most exciting, because it allows her to work closely with attorneys to identify how the firm can create internal efficiencies or enhance client service, and then turn those visions into reality.

We spoke to her about her firm’s approach to adopting Microsoft Teams, why they are using Intapp on Teams, and her experience in working with Inflection IT as the consulting partner that implemented and configured the solution to meet their evolving needs.

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